Mentors trained before they start, with expectations set from day one, simple first-session guides, and support when someone is stretched thin.
Manual programs strain past 50 participants, and ad-hoc onboarding is the first thing to break. Each new cohort means rebuilding the expectations, the first-session guide, and the mentor support from scratch. One mentoring guide for mentors, kept up to date between cohorts, ends that rework. Full research on the problems page.
AI drafts the repetitive parts, a specialist reviews everything, and you approve before it ships. It ships under your name.
Expectations set
Session guides
Mentor support
Mentors need short, practical training before they meet anyone. Cover what’s expected of them, how to run a first session, and who to call when they’re stuck. A clear page and a quick call usually beat a long manual that nobody reads. Brief mentees too, so they don’t arrive without a goal. At Evensteer, AI drafts the guides, a specialist reviews everything, and you approve before it ships.
In the first session, the pair should get to know each other and write down one goal together. They should also agree how often they’ll meet and book the next few dates before they leave. It helps to name what’s off limits, like pay and performance reviews. A short guide with a few good opening questions helps mentors who haven’t done this before. Evensteer writes simple first-session guides for your mentors.
Before the first session, tell mentors how much time the program asks of them and what’s off limits. Say how often pairs should meet and how long the program runs. Mentoring usually covers career goals and skills, but not pay or someone’s review. Tell mentors it’s fine to say they’re stretched thin, and name who they should tell. Put it all on one page they can find again.
Check in early and in private, and make it easy to pause or swap without guilt. Busy mentors rarely say so. Their pair just goes quiet. Offer options, like shorter meetings, a later start or a new mentor for the mentee. Give mentors one named person to contact, so they don’t have to guess who to ask. Evensteer’s onboarding includes support for mentors who are stretched thin.
A mentor in the workplace is a more experienced colleague who helps someone else grow in their job and career. They share what they’ve learned, ask good questions and help the mentee set goals. They don’t manage the mentee or judge their work, which is why pay and reviews stay off limits.
Read more: how to start a mentoring program at work.
Training mentors yourself? Step 4 of how to start a mentoring program at work covers what to give them. See our other services for corporate & enterprise, or the problems they fix.