The contact form used to open your email app and hope for the best. If you had no email app set up, or your phone wanted to open something else, your message never reached us. Neither of us found out.
That is fixed. The form now submits directly to us, and you get a confirmation on the page itself.
What changed
- We record your message the moment you press send, before anything else happens.
- A notification reaches us straight away, so the reply clock starts at once.
- If anything goes wrong, the page tells you and gives you a working address instead of failing quietly.
What has not changed
A person still reads it and a person still writes back. Nothing about the reply is automated, and we check everything before it goes out.